eden - Host

Paramount Events; Chicago, Northern (IL, KY); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(K) after 1 year of employment

Paid time off and sick leave

Daily lunch provided

Free parking

Snack and beverage bar

Job summary

Eden is seeking a friendly, organized Host to join our front-of-house team. As the first point of contact for guests, you will greet guests, manage reservations and waitlists, coordinate table flow, and support the service team to ensure an exceptional guest experience.

Requirements include a minimum of 2 years in casual fine dining or higher, a welcoming demeanor, strong communication, and proficiency with OpenTable. Evening and weekend availability is required.

Qualifications

• Two years of experience in casual fine dining or higher.
• Welcoming, positive demeanor, hospitality mindset.
• Strong verbal and written communication skills.

Responsibilities

• Greet guests warmly upon arrival and provide a welcoming first impression of the restaurant.
• Manage reservations, walk-ins, and waitlists using the reservation system (Open Table).
• Escort guests to their tables while maintaining efficient table flow and accurate seating rotation.
• Communicate clearly with servers and managers regarding table availability and guest needs.
• Answer phone calls, respond to guest inquiries, and assist with reservations.
• Maintain cleanliness and organization of the host stand and entry area.
• Monitor the dining room and assist in maintaining overall guest satisfaction.
• Support front-of-house operations during busy service periods.
• Provide accurate information about the menu, specials, and restaurant policies.
• Assist with guest departures and ensure guests leave with a positive final impression.

Skills

Customer service

Hospitality mindset

Strong communication

Professional demeanor

OpenTable proficiency

Tools

OpenTable

Job description

Description

Eden is ever evolving, with a menu that embraces seasonal flavors that cultivate inside our on-site greenhouse or sourced locally from farmers and purveyors. In addition to the seasonal menu, there is private dining available, market offerings, and an elevated bar with specialty crafted cocktails.

Eden is seeking a friendly, organized, and professional Host to join our front-of-house team. As the first point of contact for our guests, the Host plays a key role in creating a welcoming and seamless dining experience. This position is responsible for greeting guests, managing reservations and waitlists, coordinating table flow, and supporting the service team to ensure an exceptional guest experience.

Key Responsibilities

• Greet guests warmly upon arrival and provide a welcoming first impression of the restaurant


• Manage reservations, walk-ins, and waitlists using the reservation system (Open Table)


• Escort guests to their tables while maintaining efficient table flow and accurate seating rotation


• Communicate clearly with servers and managers regarding table availability and guest needs


• Answer phone calls, respond to guest inquiries, and assist with reservations


• Maintain cleanliness and organization of the host stand and entry area


• Monitor the dining room and assist in maintaining overall guest satisfaction


• Support front-of-house operations during busy service periods


• Provide accurate information about the menu, specials, and restaurant policies


• Assist with guest departures and ensure guests leave with a positive final impression

Requirements

• Professional presence with a minimum of 2 years experience in a casual fine dining or higher establishment


• Welcoming, positive demeanor, hospitality mindset


• Strong work ethic and desire to exceland learn


• A passion for hospitality and guest service


• Strong verbal and written communication skills


• Proficiency with Open Table is Preferred


• Flexible availability including evenings & weekends!


• Ability to stand and walk for extended periods of time


• Ability to move quickly throughout the restaurant during service


• Ability to lift and carry up to 25 lbs occasionally

Benefits

• Health, dental, and vision insurance.


• 401(K) after 1 year of employment


• Paid time off and sick leave


• Daily lunch provided


• Free parking


• Snack and beverage bar