ED Registration Supervisor: Lead Ops & Patient Experience

Cleveland Clinic; Canton (OH); On-site; USD 43,000 - 66,000; Full time

Job summary

Cleveland Clinic Mercy Hospital, part of the Cleveland Clinic Health System, seeks a Department Supervisor for the Emergency Department Registration team in Canton, OH. You will lead daily operations, mentor staff, and promote a collaborative, accountable culture focused on accurate and efficient registration services.

Ideal candidates have ED or high-volume registration experience and a track record of staff development, process improvement, and performance monitoring.

Qualifications

• High School Diploma or GED required.
• 2 years of experience as a work leader, team lead or project manager OR 1 year of supervisory experience in a related field.

Responsibilities

• Supervise caregivers in daily operations and maintain staffing levels.
• Approve and schedule paid time off and leave requests.
• Provide leadership, training and orientation of staff.
• Analyze workflow and identify opportunities to improve procedures.

Skills

Leadership experience

People management

Communication

Education

High School Diploma or GED

Associate’s Degree (preferred)

Job description

Cleveland Clinic Mercy Hospital, part of the Cleveland Clinic Health System, seeks a Department Supervisor for the Emergency Department Registration team in Canton, OH. You will lead daily operations, mentor staff, and promote a collaborative, accountable culture focused on accurate and efficient registration services.

Ideal candidates have ED or high-volume registration experience and a track record of staff development, process improvement, and performance monitoring.