Registration Lead: Patient Access & Team Development

SignatureCare Emergency Center; Killeen (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

Life Insurance

401(k) plan

Paid time off

HSA/FSA options

Employee discounts

Paid holidays

Long-term disability

Job summary

SignatureCare Emergency Center is seeking a Lead Registration professional to oversee and develop the front desk registration team in a fast-paced emergency department. You will ensure accurate patient demographics and financial information for admission and reimbursement, while delivering high-quality customer service.

The role requires strong communication, medical experience, and the ability to manage multiple tasks with professionalism.

Qualifications

• Excellent written and verbal communication skills.
• Must be flexible and service-oriented.
• Minimum of 3 years of medical experience.
• Ability to handle multiple tasks with accuracy under pressure.

Responsibilities

• Lead and develop the registration staff to ensure quality patient intake.
• Maintain accurate patient demographic and financial records for registration and reimbursement.
• Explain admissions process clearly to patients and families.
• Maintain confidentiality of staff and patient information in line with laws and standards.
• Monitor and coach staff performance and maintain quality cost effectiveness.

Skills

Strong communication skills

Flexibility & service orientation

Problem-solving abilities

Medical experience (3+ years)

Education

High School Diploma/GED

Job description

SignatureCare Emergency Center is seeking a Lead Registration professional to oversee and develop the front desk registration team in a fast-paced emergency department. You will ensure accurate patient demographics and financial information for admission and reimbursement, while delivering high-quality customer service.

The role requires strong communication, medical experience, and the ability to manage multiple tasks with professionalism.