ED Registration Specialist — Fast-Paced, Patient-Focused

Cape Fear Valley Health System; North Carolina; On-site; USD 32,000 - 46,000; Full time

Job summary

Cape Fear Valley Health System is seeking an ED Registration Clerk at Hoke Hospital in Raeford, NC. The role focuses on registering adult and pediatric emergency patients, collecting liabilities, and ensuring accurate demographic and insurance data entry.

Ideal candidates have a high school diploma and experience in hospital clerical work, with strong English skills and customer service aptitude to support diverse patients and families in a busy ED setting.

Qualifications

• High school diploma or equivalent required.
• 2 years insurance/clerical experience in a hospital or medical office preferred.
• Proficient reading, writing, and speaking English.
• Knowledge of insurance and collection of payments preferred.
• Knowledge of Windows OS and basic PC functionality.
• Accurate data entry and strong communication skills.
• Ability to handle stress and multitask in a fast-paced ED environment.

Responsibilities

• Register emergency patients in a fast-paced ED.
• Create patient accounts within 90 seconds of arrival.
• Enter accurate demographics and verify insurance information.
• Obtain physician orders for services and document correctly.
• Collect co-pays, co-insurances, deductibles at discharge.
• Maintain coverage of the work area for prompt service.

Skills

English proficiency

Customer service

Data entry

Multi-tasking

Communication skills

Education

High school diploma or equivalent

Business/Health Admin courses

Tools

Microsoft Windows

PC basics

Job description

Cape Fear Valley Health System is seeking an ED Registration Clerk at Hoke Hospital in Raeford, NC. The role focuses on registering adult and pediatric emergency patients, collecting liabilities, and ensuring accurate demographic and insurance data entry.

Ideal candidates have a high school diploma and experience in hospital clerical work, with strong English skills and customer service aptitude to support diverse patients and families in a busy ED setting.