ED Registration Specialist - Fast-Paced Patient Check-In

Mayo Clinic; Rochester (MN); Hybrid; USD 34,000 - 47,000; Part time

Benefits offered by this job

Medical options

Dental coverage

Vision plan

HSA/FSAs

Retirement plan

Job summary

Mayo Clinic in Rochester, MN seeks a part-time Registration Representative for the Emergency Department. Responsibilities include in-person, phone, and virtual registrations, verifying demographics and insurance, and collecting co-pays while ensuring patient safety.

The role requires a high school diploma or GED and 2+ years of relevant experience, with preference for Epic RC/EMR experience and strong communication skills.

Qualifications

• High School Diploma or GED required; 2+ years of relevant experience.
• Preference for experience with Epic RC/EMR system.
• Strong written and verbal communication skills; good phone etiquette.
• Ability to interact professionally with diverse groups; maintain scheduling knowledge.

Responsibilities

• Register patients accurately in hospital/ED settings via in-person, phone, or virtual channels.
• Verify demographics and insurance data; collect co-pays or share of cost.
• Assist with patient self-registration; obtain consents and required forms.
• Walk to patients' locations within ED/hospital to perform registrations; ensure patient safety.

Skills

Communication

Phone etiquette

Computer skills

Mathematics

Scheduling knowledge

Desk/secretarial experience

Education

High School Diploma or GED

Tools

Epic RC/EMR

Job description

Mayo Clinic in Rochester, MN seeks a part-time Registration Representative for the Emergency Department. Responsibilities include in-person, phone, and virtual registrations, verifying demographics and insurance, and collecting co-pays while ensuring patient safety.

The role requires a high school diploma or GED and 2+ years of relevant experience, with preference for Epic RC/EMR experience and strong communication skills.