ED Patient Access Specialist – Registration & Billing

Riverside Health; Raleigh (NC); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health System in Newport News, Virginia is seeking a Patient Access Register to ensure accurate patient registration, data integrity, and timely processing of demographics and payments. You will handle patient inquiries, maintain PHI confidentiality, and support EMTALA compliance in ED and OB settings.

The role focuses on delivering excellent customer service, accurate data capture, and interaction with billing and registration workflows across the patient access function.

Qualifications

• High school diploma or GED required.
• 1 year of billing, customer service, or patient registration preferred.
• CHAA certification within 1 year preferred.

Responsibilities

• Register all patient types in the department's software system with high accuracy.
• Work daily reports and account queues to ensure data integrity.
• Collect and validate demographic and financial information for registration.
• Maintain patient safety and confidentiality of PHI; adhere to EMTALA when registering in ED/OB.
• Handle registration-related inquiries and process payments for time-of-service collections.

Skills

Customer Service

Billing

Patient Registration

Education

High School Diploma or GED

Job description

Riverside Health System in Newport News, Virginia is seeking a Patient Access Register to ensure accurate patient registration, data integrity, and timely processing of demographics and payments. You will handle patient inquiries, maintain PHI confidentiality, and support EMTALA compliance in ED and OB settings.

The role focuses on delivering excellent customer service, accurate data capture, and interaction with billing and registration workflows across the patient access function.