Patient Access & Registration Specialist (PRN)

Bronson Healthcare; Battle Creek (MI); On-site; USD 19,000 - 25,000; Part time

Job summary

Bronson LakeView Hospital in Battle Creek, MI, is seeking a Patient Representative PRN to ensure smooth patient access. You will greet and register patients, collect demographics and insurance details, verify eligibility, and help explain costs and payment options.

This role supports a busy revenue cycle and requires accuracy and courteous service. The position is part time with a weekend standby rotation and a focus on accuracy, HIPAA compliance, and timely communication with patients and

Qualifications

• High school diploma or GED required.
• Previous customer service experience preferred.
• Healthcare terminology, CPT and ICD-10 coding strongly preferred.
• Basic typing (45 WPM) and Windows computer skills.
• Knowledge of HIPAA and patient confidentiality.

Responsibilities

• Greets and registers patients accurately and efficiently.
• Verifies insurance eligibility using online systems.
• Collects and enters payments; follows balancing procedures.
• Verifies physician orders and schedules appointments.
• Communicates appointment information to patients and departments.
• Identifies financial counseling needs and explains options.

Skills

Customer service

Attention to detail

Time management

Multi-tasking

Education

High school diploma or GED

Associate's degree in related field (preferred)

Job description

Bronson LakeView Hospital in Battle Creek, MI, is seeking a Patient Representative PRN to ensure smooth patient access. You will greet and register patients, collect demographics and insurance details, verify eligibility, and help explain costs and payment options.

This role supports a busy revenue cycle and requires accuracy and courteous service. The position is part time with a weekend standby rotation and a focus on accuracy, HIPAA compliance, and timely communication with patients and