ED Patient Access Specialist — Fast, Friendly Registration

Virginia Commonwealth University Health Systems; Richmond (VA); Sur place; USD 23 000 - 33 000; Plein temps

Résumé du poste

Virginia Commonwealth University Health Systems is seeking an ED Patient Access Representative to register patients in the Emergency Department, ensuring that patient and insurance information is accurate and complete. The role includes validating insurance eligibility and entering data into hospital systems.

The position emphasizes high-quality customer service to patients, families, visitors, medical staff, and coworkers, ensuring courteous, rapid, and respectful treatment in a fast-paced

Qualifications

• High School Diploma or equivalent is required.
• Experience with medical terminology preferred.
• Experience with medical insurance and managed care is preferred.
• Experience with appointment scheduling/registration is preferred.

Responsabilités

• Register patients and collect accurate patient and insurance information.
• Validate insurance eligibility and record data in systems.
• Provide courteous customer service to patients, families, visitors, medical staff, clinicians and co-workers.

Connaissances

Healthcare experience

Medical terminology

Medical insurance

Appointment scheduling

Formation

High School Diploma or equivalent

Post-high school education in healthcare or business

Description du poste

Virginia Commonwealth University Health Systems is seeking an ED Patient Access Representative to register patients in the Emergency Department, ensuring that patient and insurance information is accurate and complete. The role includes validating insurance eligibility and entering data into hospital systems.

The position emphasizes high-quality customer service to patients, families, visitors, medical staff, and coworkers, ensuring courteous, rapid, and respectful treatment in a fast-paced