Emergency Department Patient Access Specialist

Virginia Commonwealth University Health Systems; Richmond (VA); On-site; USD 23,000 - 33,000; Full time

Job summary

Virginia Commonwealth University Health Systems seeks an ED Patient Access Representative to register patients in the Emergency Department, ensuring accurate demographics and insurance data, and verifying eligibility in hospital systems.

You will provide quality customer service to patients, families, visitors, clinicians and staff, handling data entry with care in a fast-paced environment. Weekend and holiday coverage may be required.

Qualifications

• High school diploma or equivalent required.
• Healthcare setting experience and knowledge of medical terminology preferred.
• Experience with medical insurance, HMO or managed care preferred.
• Experience with appointment scheduling/registration preferred.

Responsibilities

• Register patients in the Emergency Department with accurate data.
• Verify insurance eligibility and enter information into systems.
• Provide courteous, efficient service to patients, families and staff.
• Operate in a fast-paced environment with attention to privacy and policy.

Skills

Medical terminology

Medical insurance

Appointment scheduling

Education

High school diploma or equivalent

Job description

Virginia Commonwealth University Health Systems seeks an ED Patient Access Representative to register patients in the Emergency Department, ensuring accurate demographics and insurance data, and verifying eligibility in hospital systems.

You will provide quality customer service to patients, families, visitors, clinicians and staff, handling data entry with care in a fast-paced environment. Weekend and holiday coverage may be required.