Emergency Department Access & Registration Specialist

Virginia Commonwealth University Health; United States; Sur place; USD 23 000 - 33 000; Plein temps

Résumé du poste

Virginia Commonwealth University Health is seeking an ED Patient Access Representative to register patients in the Emergency Department, verify insurance and enter data accurately. The role emphasizes courteous, efficient service to patients, families, visitors and clinicians.

Responsibilities include validating insurance eligibility, entering information into systems, and supporting coworkers while maintaining high standards of professional conduct.

Qualifications

• High School Diploma or equivalent required.
• Preferred: post-high school healthcare or business coursework.
• Experience in healthcare settings and knowledge of medical terminology is preferred.
• Experience with medical insurance, HMOs and managed care is preferred.
• Experience with appointment scheduling/registration is preferred.

Responsabilités

• Registers patients in the Emergency Department with correct patient and insurance information.
• Validates insurance eligibility and enters data into appropriate systems.
• Ensures registration data is accurate and complete.
• Provides quality customer service to patients, families, visitors, medical staff and coworkers, treating everyone with courtesy and respect.

Connaissances

Medical terminology

Insurance experience

Registration/appointment scheduling

Formation

High School Diploma

Healthcare/business coursework (preferred)

Description du poste

Virginia Commonwealth University Health is seeking an ED Patient Access Representative to register patients in the Emergency Department, verify insurance and enter data accurately. The role emphasizes courteous, efficient service to patients, families, visitors and clinicians.

Responsibilities include validating insurance eligibility, entering information into systems, and supporting coworkers while maintaining high standards of professional conduct.