ED Patient Access Associate: Front Desk Catalyst

MaineHealth; Norge (OK); On-site; USD 28,000 - 34,000; Part time

Job summary

MaineHealth is seeking a Patient Access Associate I for the 24/7 Emergency Department. This non-clinical role works alongside clinical teams, serving as the first contact for patient ID, arrival, and armband application with courteous service.

You will collect demographics, verify insurance, obtain consent signatures, assist with admissions, and coordinate transfers. Opportunities include financial navigation and copay collection in a fast-paced setting.

Qualifications

• High school diploma or GED preferred.
• Healthcare or customer service experience preferred.
• Computer and data entry experience with Microsoft Word, e-mail, and internet communication.

Responsibilities

• Be the first contact in ED for patient identification and armband.
• Provide customer service to visitors and families.
• Accurately capture demographics and verify insurance.
• Obtain signatures for consent and complete admissions.
• May assist with financial navigation and copay collections.

Skills

Customer service

Data entry

Microsoft Word

Education

High school diploma or GED

Job description

MaineHealth is seeking a Patient Access Associate I for the 24/7 Emergency Department. This non-clinical role works alongside clinical teams, serving as the first contact for patient ID, arrival, and armband application with courteous service.

You will collect demographics, verify insurance, obtain consent signatures, assist with admissions, and coordinate transfers. Opportunities include financial navigation and copay collection in a fast-paced setting.