ED Patient Access Associate - On-Site, Flexible Shifts

MaineHealth Accountable Care Organization; Biddeford (ME); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Collaborative team culture

Leadership that listens and cares

Strong focus on patient experience

Training and growth opportunities

Shift differentials available

Job summary

MaineHealth is seeking a Patient Access Associate for the Emergency Department in Biddeford, ME. You will be the first point of contact for patients and families, handling registration, insurance verification, admissions, and follow-up to support a smooth patient journey.

Ideal candidates have a high school diploma or GED, experience in healthcare or customer service, and comfort with data entry and electronic systems.

Qualifications

• High school diploma or GED preferred.
• Healthcare or customer service experience preferred.
• Proficient data entry using electronic systems and MS Word, email, and internet.

Responsibilities

• Register patients and collect necessary information.
• Verify insurance details and assist admissions and follow-up.
• Coordinate with clinical teams to support the patient journey.
• Flexible, open shifts including evenings, weekends, and holidays as needed.
• On-site role at Biddeford, ME with varying weekly hours.

Skills

Customer service

Data entry

Communication

Education

High school diploma or GED

Tools

Microsoft Word

Email

Internet

Job description

MaineHealth is seeking a Patient Access Associate for the Emergency Department in Biddeford, ME. You will be the first point of contact for patients and families, handling registration, insurance verification, admissions, and follow-up to support a smooth patient journey.

Ideal candidates have a high school diploma or GED, experience in healthcare or customer service, and comfort with data entry and electronic systems.