ED Operations & Patient Flow Specialist

Bronson Methodist Hospital; Orchard Park (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Bronson Methodist Hospital is seeking a Health Unit Coordinator for a 7a-7p shift in Battle Creek. The role focuses on non-clinical support to ensure efficient patient care, including clerical tasks, paging, and coordination with the ED team.

Responsibilities include handling phone calls, managing records, and facilitating EMS transfers while maintaining strong communication with physicians and staff. A high school diploma or GED is required, and healthcare exposure is preferred.

Qualifications

• High school diploma or GED required.
• 1–3 months related experience and/or training preferred.
• Previous healthcare experience preferred.
• Excellent communication and computer skills are essential.

Responsibilities

• Answer 13-line phone system and handle all clerical tasks to support patient care.
• Process encounter documents, paging, and contacting physicians as needed.
• Arrange EMS transfers and coordinate patient transportation to imaging or other facilities.
• Monitor the 13-bed Patient Safety Surveillance system for patient monitoring needs.
• Scan and file encounter documents into patient charts for ED physicians and staff.

Skills

Phone & communications

Medical terminology

Computer literacy

Microsoft Office

Internet research

Clerical skills

Customer service

Team communication

Education

High school diploma or GED

Tools

Scanner

FAX machine

Job description

Bronson Methodist Hospital is seeking a Health Unit Coordinator for a 7a-7p shift in Battle Creek. The role focuses on non-clinical support to ensure efficient patient care, including clerical tasks, paging, and coordination with the ED team.

Responsibilities include handling phone calls, managing records, and facilitating EMS transfers while maintaining strong communication with physicians and staff. A high school diploma or GED is required, and healthcare exposure is preferred.