ED & Admitting Patient Access Specialist (Contract)

TEKsystems; Santa Rosa (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Life Insurance

Disability insurance

Health Savings Account

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

TEKsystems is seeking a Patient Access Representative for Santa Rosa, CA, to support registration and admitting in the Emergency Department and Admitting. This contract role is 3 months with potential for extension and is fully onsite.

You will greet patients, verify identity and insurance, collect documents, explain admissions forms, handle inquiries, and maintain accurate records in a fast-paced hospital setting.

Qualifications

• Strong customer service experience.
• Excellent communication and interpersonal skills.
• High attention to detail and accuracy.
• Strong critical thinking and problem-solving abilities.
• Demonstrated empathy and professionalism when working with patients.
• Ability to multitask in a fast-paced environment.
• Strong teamwork skills with the ability to work independently.

Responsibilities

• Greet and assist patients and visitors in a professional, compassionate manner
• Register patients and accurately enter demographic information into the system
• Verify patient and visitor identity through collection of required documentation and photo identification
• Review and verify insurance coverage and eligibility
• Determine patient payment options and provide information regarding financial assistance programs when applicable
• Explain consent forms and admissions documents to patients
• Distribute and collect required admissions paperwork
• Answer incoming phone calls and respond to inquiries
• Maintain accurate records while ensuring compliance with organizational policies and procedures

Skills

Strong customer service

Excellent communication

Attention to detail

Critical thinking

Empathy

Multitasking

Teamwork

Job description

TEKsystems is seeking a Patient Access Representative for Santa Rosa, CA, to support registration and admitting in the Emergency Department and Admitting. This contract role is 3 months with potential for extension and is fully onsite.

You will greet patients, verify identity and insurance, collect documents, explain admissions forms, handle inquiries, and maintain accurate records in a fast-paced hospital setting.