ED Admissions & Patient Access Associate

Bergen New Bridge Medical Center; Paramus (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid time off and holidays

Tuition reimbursement

Job summary

Bergen New Bridge Medical Center is seeking an ED Business Associate to support smooth admissions in the Emergency Department. The role focuses on accurately collecting patient information, verifying insurance, and ensuring compliance with EMTALA and HIPAA during the registration process.

Responsibilities include updating the ED Tracking Board, coordinating with patients on privacy rights, and preparing documentation for admissions while providing courteous service at all times.

Qualifications

• Must have High School Diploma, GED, or equivalent.
• 2+ years' work experience in customer service or related field.
• Proficient knowledge of medical terminology, billing practices and coding.
• Proficient computer skills.
• Proficient with MS Office Suites.
• Excellent communication skills, both verbal and written.
• Proficient mathematical skills.
• Outstanding people skills.
• Strong organizational skills.
• Bi-lingual a plus in speaking Spanish and conversing in Spanish

Responsibilities

• Arranges for the efficient and orderly admission of patients presenting to the Emergency Department, ensuring that all required patient information pertinent to registration is obtained and accurately entered into the EMR per EMTALA and HIPAA compliance regulations.
• Ensures that patients are made aware of hospital policies and procedures, given privacy rights and Patient Bill of Rights, and added to the ED Tracking Board within a timely manner.
• After triage, connects with patients to obtain in depth demographic and financial information, and if applicable, create emergency financial assistance applications.
• Inputs information in EMR and completes appropriate forms, logging them into the EMR. Collects IDs, insurance cards and any other applicable documents for record-keeping as well.
• Performs verification of health insurance benefits, conditions and requirements by utilizing eligibility systems and the internet, or phone calls as necessary.
• Ensures consents are completed and witnessed appropriately and in accordance with Medical Center policies for each Emergency Room and/or Hospital admission.

Skills

Customer service

Medical terminology

MS Office

Spanish language

Communication skills

Organizational skills

Billing & coding knowledge

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Bergen New Bridge Medical Center is seeking an ED Business Associate to support smooth admissions in the Emergency Department. The role focuses on accurately collecting patient information, verifying insurance, and ensuring compliance with EMTALA and HIPAA during the registration process.

Responsibilities include updating the ED Tracking Board, coordinating with patients on privacy rights, and preparing documentation for admissions while providing courteous service at all times.