ED BUSINESS ASSOCIATE | EMERGENCY DEPARTMENT |FULL-TIME EVENING SHIFT (25190)

Bergen New Bridge Medical Center; Paramus (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid time off and holidays

Tuition reimbursement

Job summary

Bergen New Bridge Medical Center is seeking an ED Business Associate to support smooth admissions in the Emergency Department. The role focuses on accurately collecting patient information, verifying insurance, and ensuring compliance with EMTALA and HIPAA during the registration process.

Responsibilities include updating the ED Tracking Board, coordinating with patients on privacy rights, and preparing documentation for admissions while providing courteous service at all times.

Qualifications

• Must have High School Diploma, GED, or equivalent.
• 2+ years' work experience in customer service or related field.
• Proficient knowledge of medical terminology, billing practices and coding.
• Proficient computer skills.
• Proficient with MS Office Suites.
• Excellent communication skills, both verbal and written.
• Proficient mathematical skills.
• Outstanding people skills.
• Strong organizational skills.
• Bi-lingual a plus in speaking Spanish and conversing in Spanish

Responsibilities

• Arranges for the efficient and orderly admission of patients presenting to the Emergency Department, ensuring that all required patient information pertinent to registration is obtained and accurately entered into the EMR per EMTALA and HIPAA compliance regulations.
• Ensures that patients are made aware of hospital policies and procedures, given privacy rights and Patient Bill of Rights, and added to the ED Tracking Board within a timely manner.
• After triage, connects with patients to obtain in depth demographic and financial information, and if applicable, create emergency financial assistance applications.
• Inputs information in EMR and completes appropriate forms, logging them into the EMR. Collects IDs, insurance cards and any other applicable documents for record-keeping as well.
• Performs verification of health insurance benefits, conditions and requirements by utilizing eligibility systems and the internet, or phone calls as necessary.
• Ensures consents are completed and witnessed appropriately and in accordance with Medical Center policies for each Emergency Room and/or Hospital admission.

Skills

Customer service

Medical terminology

MS Office

Spanish language

Communication skills

Organizational skills

Billing & coding knowledge

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Category: Business Office/Clerical

Requisition Number: EDBUS009658

• Full-Time
• On-site

Locations

Showing 1 location

New Jersey CPB
Paramus, NJ 07652, USA

Description

Join Our Team at Bergen New Bridge Medical Center!*

We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, Bergen New Bridge Medical Center is looking for an ED Business Associate

Job Duties

Arranges for the efficient and orderly admission of patients presenting to the Emergency Department, ensuring that all required patient information pertinent to registration is obtained and accurately entered into the EMR per EMTALA and HIPAA compliance regulations.

Ensures that patients are made aware of hospital policies and procedures, given privacy rights and Patient Bill of Rights, and added to the ED Tracking Board within a timely manner.

After triage, connects with patients to obtain in depth demographic and financial information, and if applicable, create emergency financial assistance applications.

Inputs information in EMR and completes appropriate forms, logging them into the EMR. Collects ID’s, insurance cards and any other applicable documents for record-keeping as well.

Performs verification of health insurance benefits, conditions and requirements by utilizing eligibility systems and the internet, or phone calls as necessary.

Ensures consents are completed and witnessed appropriately and in accordance with Medical Center policies for each Emergency Room and/or Hospital admission.

Ensures all patients have a hospital identification wristband and ensure accurate patient information prior to placing on the patient.

Accepts reservations for hospital admission including PESP admissions and Direct Admissions to the facility.

Uses the hospital approved translation system to communicate with patients as needed.

Create charts for patients in the Emergency Room.

Answers and directs phone calls to the appropriate parties.

Provides transportation vouchers and/or assistance upon discharge and reconciles with Patient Financial Services and the cashier’s office as necessary.

Acts as leader of the unit in absence of ED management for escalated concerns.

Activates emergency response in accordance with departmental and medical center protocols. Makes code announcements as needed.

Admits, discharges and transfers patients to and from units such as Emergency Room, Skilled Nursing Facility, Psychiatric Services, SDS, etc.

Upon completion of services rendered, ensures complete chart is ready for HIM collection and stored securely and privately until it can be obtained by HIM.

Assists with Admissions from other Outpatient Registration and Long-Term Care areas as needed.

Notifies the supervisor about admissions that do not meet the hospital admissions criteria.

Collaborates with various internal and external medical personnel in a professional manner including but not limited to patients, Nurses, Physicians, EMS and/or Law Enforcement.

Participates in educational programs and in-service meetings.

Promote the mission, vision, and values of the hospital.

Greet all patients, families, and visitors with a positive attitude.

Performing other duties as assigned.

Qualifications

High School Diploma, GED, or suitable equivalent.
2+ years' work experience in customer service or related field. Proficient knowledge of medical terminology, billing practices and coding.
Proficient computer skills.
Proficient with MS Office Suites.
Excellent communication skills, both verbal and written.
Proficient mathematical skills.
Outstanding people skills.
Strong organizational skills.
Bi-lingual a plus in speaking Spanish and conversing in Spanish

Salary commensurate with experience within posted range:

We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.

Education

Diploma or better in Diploma/GED.

Experience

2+ years work experience in customer service or related field. Proficient knowledge of medical terminology, billing practices and coding.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.