ED Access & Onboarding Specialist

100 Albany Med Health System; United States; On-site; USD 46,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Career opportunities

Job summary

Albany Med Health System in Albany, NY is hiring an Emergency Department Access Specialist II (Per Diem). The role blends access registration with health unit coordination, including triage, bedside registration, EMS desk support, and patient tracking in a fast-paced ED.

Qualifications include a High School Diploma or GED; Associate’s degree preferred and 3–5 years in hospital or clinic registration. Flexible hours may be required; comprehensive benefits and on-the-job training offered.

Qualifications

• High School Diploma/G.E.D. required; Associate's Degree preferred; 3–5 years in hospital/clinic registration, ED setting preferred.
• Ability to stay composed in a high-stress environment.
• Ability to train peers and new hires.
• Ability to multitask in high patient-volume environments.
• Experience training adults on the job per academy.
• Ability to assess learner progress per Training Manual.

Responsibilities

• Register patients at bedside: collect demographics, insurance, signatures.
• Triage walk-in patients and ensure correct ADT registration and consent.
• Answer multi-line phone and manage inquiries; EMS desk duties.
• Maintain patient tracker and support downtime procedures in ED.
• Support onboarding and precepting new hires per Training Manual.

Skills

Customer service

Communication

Training

Multitasking

Adaptability

Teamwork

On-the-job training

Patient registration

Education

High School Diploma/G.E.D.

Associate's Degree

Job description

Albany Med Health System in Albany, NY is hiring an Emergency Department Access Specialist II (Per Diem). The role blends access registration with health unit coordination, including triage, bedside registration, EMS desk support, and patient tracking in a fast-paced ED.

Qualifications include a High School Diploma or GED; Associate’s degree preferred and 3–5 years in hospital or clinic registration. Flexible hours may be required; comprehensive benefits and on-the-job training offered.