ED Access Specialist I (Per Diem) – Fast-Paced Patient Care

Albany Med; City of Albany (NY); On-site; USD 46,000 - 60,000; Part time

Benefits offered by this job

Excellent health care coverage with no

Copay for Albany Medical Center

Job summary

Albany Medical Center is seeking an Emergency Department Access Specialist I for a per diem shift in the Admitting Operations unit. The role blends access representation with health unit coordination, requiring rotation through multiple ED disciplines and direct patient interaction.

Responsibilities include triage, bedside registration, insurance verification, EMS desk duties, and maintaining EMTALA compliance in a fast-paced environment.

Qualifications

• High School Diploma/G.E.D. required.
• Associate's Degree preferred.
• 1-3 years of customer service experience in a hospital or clinic setting preferred.
• Ability to multi-task in a high‑volume, stressful environment.
• Strong communication and problem-solving skills.

Responsibilities

• Triage walk‑in patients, collect data, register in ADT system, and obtain regulatory consent.
• Bedside registration: demographics, insurance, and financial responsibility collection.
• EMS desk: shadow EMS radio and document patient information and alerts.
• Answer multiple-line calls and manage inquiries with calm, courteous service.
• Verify insurance and manage lab specimen labeling and collection.
• Maintain EMTALA compliance and manage downtime workflows in ED.

Skills

ADT System

HIXNY Consent

Document Management

Communication under pressure

Multitasking

HIPAA compliance

Education

High School Diploma/G.E.D.

Associate's Degree

Tools

ADT System

HIXNY Consent

Document Management/electronic signature

Job description

Albany Medical Center is seeking an Emergency Department Access Specialist I for a per diem shift in the Admitting Operations unit. The role blends access representation with health unit coordination, requiring rotation through multiple ED disciplines and direct patient interaction.

Responsibilities include triage, bedside registration, insurance verification, EMS desk duties, and maintaining EMTALA compliance in a fast-paced environment.