Ecommerce Programs Lead — Cross-Functional Delivery

Edmund Optics; Cherry Hill Township (NJ); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

PTO

Tuition reimbursement

Parental leave

Training and development

Job summary

Edmund Optics seeks an Ecommerce Program Manager to lead planning, coordination, and execution of major ecommerce initiatives across the site and supporting web operations. You will translate strategy into an integrated program plan and align cross-functional teams, vendors, and partners to milestones.

The role covers transformation initiatives and day-to-day ecommerce work with clear governance and reporting.

Qualifications

• Experience leading complex ecommerce, web, or technology programs with multiple workstreams and dependencies.
• Strong planning skills with Gantt charts, milestones, and delivery schedules.
• Ability to drive accountability across cross-functional teams without direct reporting authority.
• Excellent written and verbal communication for technical and business stakeholders.
• Experience managing vendors, SOWs, contracts, and change requests.
• Experience coordinating development queues, tickets, and defects in a web environment.
• Strong problem-solving, organizational, and risk-management skills.
• Knowledge of ecommerce platforms, lifecycles, integrations, and CX programs.
• Ability to work onsite in Barrington, New Jersey.
• US citizenship or permanent residence required.

Responsibilities

• Build, maintain, and manage the integrated ecommerce program roadmap.
• Coordinate transformation and ecommerce initiatives from planning to stabilization.
• Partner with Web, IT, Product, Marketing, Analytics, Finance, and Compliance.
• Manage tickets, defects, and prioritization against capacity.
• Oversee vendor and implementation partner contracts and deliverables.
• Provide concise project updates and governance for stakeholders.

Skills

Ecommerce mgmt

Cross-functional leadership

Project planning

Vendor management

Stakeholder comms

Agile / Scrum

Jira / Azure DevOps

Education

Bachelor's degree

PM experience

Multiple initiatives

Tools

Jira

Azure DevOps

Smartsheet

Microsoft Project

Job description

Edmund Optics seeks an Ecommerce Program Manager to lead planning, coordination, and execution of major ecommerce initiatives across the site and supporting web operations. You will translate strategy into an integrated program plan and align cross-functional teams, vendors, and partners to milestones.

The role covers transformation initiatives and day-to-day ecommerce work with clear governance and reporting.