eCommerce Product & CX Assistant Manager – Remote

Military, Veterans and Diverse Job Seekers; San Diego (CA); Remote; USD 65,000 - 90,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers is seeking an Assistant Manager for eCommerce Product and Customer Experience (Remote) to help drive product decisions and user experience improvements across our ecommerce platforms.

You will collaborate with design, marketing, IT, and distribution teams to optimize site performance, conduct data‑driven analysis, and lead testing initiatives for conversion growth.

Qualifications

• Experience with content management systems (CMS), custom or off‑the‑shelf.
• Familiarity with Google Analytics and Adobe Omniture analytics tools.
• Strong project management: task sequencing, dependencies, vendor responsibility.
• Working knowledge of SEO best practices.
• Excellent written and verbal communication skills.
• Ability to work independently with keen attention to detail.
• Ability to prioritize, meet deadlines, and stay flexible to business needs.

Responsibilities

• Assist with web design and development agency on ecommerce projects
• Manage ecommerce platform release cycle: business case, features, requirements, design, use cases, mockups, testing, implementation
• Pitch, build, and test website functionality to increase performance, UX, revenue
• Support day-to-day site operations with IT, Marketing, Distribution, and CEC
• Represent Hotels branding, campaigns, and attributes with commercial teams
• Analyze website data to distill customer insights, struggles, and conversion opportunities
• Collaborate on A/B and multivariate testing opportunities
• Coordinate with Distribution and CEC to optimize platform functionality
• Collaborate with Digital Marketing on campaign positioning on website
• Prepare weekly, monthly, and quarterly reporting and communicate trends to stakeholders

Skills

CMS experience

Google Analytics

Adobe Omniture

Ecommerce project mgmt

SEO best practices

Written & verbal comms

Attention to detail

Prioritization & deadlines

Tools

MS Project

Job description

Military, Veterans and Diverse Job Seekers is seeking an Assistant Manager for eCommerce Product and Customer Experience (Remote) to help drive product decisions and user experience improvements across our ecommerce platforms.

You will collaborate with design, marketing, IT, and distribution teams to optimize site performance, conduct data‑driven analysis, and lead testing initiatives for conversion growth.