E-commerce Assistant

Careerscape; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Fully remote position with flexibles

Home office stipend

Company laptop provided

401k with company match

Paid time off & holidays

Job summary

Careerscape is recruiting on behalf of our client, a growing online retailer, for an entry-level E-commerce Assistant to join their remote team. This role offers hands-on experience with online storefronts, order management, and digital merchandising while collaborating with a supportive e-commerce operations team.

You will keep product listings accurate, track orders through fulfillment, and assist customers via email and chat. A strong start for a career in digital commerce with room to grow.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Comfortable working with spreadsheets and basic data entry.
• Familiarity with online shopping platforms or e-commerce tools is a plus.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
• Strong attention to detail and accuracy.
• Self-motivated with the ability to work independently in a remote setting.
• Reliable internet connection and a quiet home workspace.
• Prior retail, customer service, or administrative experience is a plus.

Responsibilities

• Update and maintain product listings across the company's online store.
• Monitor inventory levels and flag low-stock or discrepancy issues.
• Process customer orders and track shipments through fulfillment.
• Respond to customer inquiries via email and chat in a timely manner.
• Assist with uploading product images, descriptions, and pricing updates.
• Support promotional campaigns and seasonal sales events.
• Reconcile order and returns data using spreadsheets and internal systems.
• Coordinate with warehouse or fulfillment partners on order status.
• Help monitor website functionality and report technical issues.
• Assist the e-commerce team with basic reporting and data entry.

Skills

Data entry

Spreadsheet proficiency

Order management

Customer service

Multi-tasking

Remote work

Education

High school diploma

Associate or Bachelor's preferred

Tools

E-commerce platforms

Job description

Careerscape is recruiting on behalf of our client, a growing online retailer, for an entry-level E-commerce Assistant to join their remote team. This is a great opportunity for someone early in their career to get hands‑on experience with online storefronts, order management, and digital merchandising while working alongside a supportive e-commerce operations team.

Day to day, you will keep product listings accurate, track orders through fulfillment, and help resolve customer questions quickly and clearly. People who thrive in this role are detail‑oriented, comfortable juggling multiple online tools and spreadsheets, and energized by the fast pace of online retail. If you enjoy problem-solving, staying organized, and learning the mechanics behind a growing e-commerce brand, this role offers a strong foundation to build a career in digital commerce.

COMPENSATION

The salary range for this role is $55,000 - $75,000 per year, based on experience and qualifications.

Additional compensation and benefits details will be shared during the hiring process.

Responsibilities

• Update and maintain product listings across the company's online store
• Monitor inventory levels and flag low-stock or discrepancy issues
• Process customer orders and track shipments through fulfillment
• Respond to customer inquiries via email and chat in a timely manner
• Assist with uploading product images, descriptions, and pricing updates
• Support promotional campaigns and seasonal sales events
• Reconcile order and returns data using spreadsheets and internal systems
• Coordinate with warehouse or fulfillment partners on order status
• Help monitor website functionality and report technical issues
• Assist the e-commerce team with basic reporting and data entry

Requirements

• High school diploma or equivalent required, associate or bachelor's degree preferred
• Comfortable working with spreadsheets and basic data entry
• Familiarity with online shopping platforms or e-commerce tools is a plus
• Ability to manage multiple tasks and prioritize in a fast-paced environment
• Strong attention to detail and accuracy
• Self‑motivated with the ability to work independently in a remote setting
• Reliable internet connection and a quiet home workspace
• Prior retail, customer service, or administrative experience is a plus
• Medical, dental, and vision insurance
• 401k plan with company match
• Paid time off and paid holidays
• Fully remote position with flexible scheduling
• Home office stipend for remote equipment
• Opportunities for growth into e-commerce or operations roles
• Company‑provided laptop and software access
• Employee discount on client products
• Ongoing training and skill development support
• Collaborative, supportive remote team culture

EQUAL OPPORTUNITY STATEMENT

Careerscape and its hiring partners are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other status protected by applicable law.