Ecommerce Product Analyst - Data-Driven Growth & UX

Altar'd State; Knoxville, Northern (TN, KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Stand Out For Good, Inc. is seeking an Ecommerce Product Analyst to support data, insights, and optimization of the commerce platform across websites and mobile apps from the Knoxville corporate office.

You will analyze performance, evaluate capabilities, and drive innovation to ensure a seamless user experience aligned with IT and business strategy. The role emphasizes data-driven prioritization, stakeholder communication, and collaboration with product owners and partners to deliver

Qualifications

• Able to work collaboratively with diverse stakeholders, communicate data insights and strategy, and build consensus around key initiatives and projects.
• Strong analytical and data-gathering skills with internal customers and external service providers.
• Interpersonal and communication skills; articulate complex data ideas to both technical and non-technical audiences.
• Comfortable with ambiguity; can handle the unexpected with flexibility.
• A team player who favors collaborative approaches when working with internal and external partners.
• Proven ability to build trust with others through a commitment to the highest ethical and professional standards.
• Knowledge of Ecommerce and mobile app solutions; able to analyze, evaluate, and support the delivery of the most appropriate technologies to support the business.
• Demonstrated ability to analyze, design, and document comprehensive technical solutions.
• Outstanding organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
• Display professionalism and good judgment.
• 3 or more years of Product Analysis or Business Analysis experience in Ecommerce Technology solution delivery, including proven experience creating and managing mobile applications.
• The analyst role includes the required skills - data analysis, requirement gathering, UAT testing, budgeting, and mobile vendor management.
• Bachelor’s degree required; technology, business, or analytics disciplines preferred.

Responsibilities

• Analyze, define, and document Ecommerce and mobile capabilities aligned with business and IT strategies.
• Gather detailed business requirements and map end-to-end processes to solution capabilities.
• Maintain a capability catalog and performance data for Ecommerce and Mobile Technology.
• Provide data-driven prioritization insights to IT, Ecommerce, and Mobile Roadmaps.
• Communicate data insights, performance metrics, and technical requirements to stakeholders.
• Lead UAT, validation, and signoff of new solutions and enhancements.
• Monitor solutions and ensure alignment with IT strategies and capabilities.
• Validate that design meets stated business objectives and improves customer experience.
• Evaluate tools/applications for business value, pursue rationalization opportunities.
• Develop vendor relationships and evaluate vendor performance for best outcomes.
• Stay current with SFCC roadmaps, mobile trends, and impact on technology landscape.
• Support upgrade path integrity and cross-CoE alignment.
• Collaborate across CoEs on requirements, planning, and resources.
• Maintain industry best practices and explore new innovations to meet business goals.

Skills

Analytical skills

Data analysis

Stakeholder communication

Cross-functional collaboration

Data insights

Requirements gathering

Budgeting

Vendor management

Ambiguity tolerance

Education

Bachelor’s degree

Tools

SFCC

Job description

Stand Out For Good, Inc. is seeking an Ecommerce Product Analyst to support data, insights, and optimization of the commerce platform across websites and mobile apps from the Knoxville corporate office.

You will analyze performance, evaluate capabilities, and drive innovation to ensure a seamless user experience aligned with IT and business strategy. The role emphasizes data-driven prioritization, stakeholder communication, and collaboration with product owners and partners to deliver