Ecommerce Order Processing Specialist

Keeco, LLC; Fayetteville (NC); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Keeco, LLC in Fayetteville, NC is seeking an Order Processing Assistant to support the Ecommerce Sales Team with daily PO processing, reporting, and reconciliation. The role emphasizes accuracy, data entry, and cross-department communication.

You will work with WMS (Manhattan Scale) and NetSuite, manage shipping documents, and coordinate with carriers to ensure on-time deliveries. Strong analytical skills and proficiency in MS Office are required to track WIP, generate reports, and keep

Qualifications

• Excellent analytical skills.
• Proficiency with MS Office, Outlook, Word, Excel.
• Experience with Manhattan Scale WMS and NetSuite a plus.
• Effective interpersonal skills with the ability to work across multiple departments.

Responsibilities

• Update the Pending Approvals report for the Ecommerce Sales Team.
• Send out emails to our partner DCs for late purchase orders and due today purchase orders.
• Review validity of order details such as number of purchase orders and units in WMS given by Order Management Analyst.
• Coordinate with warehouse replenishment team and Order Management Analysts any discrepancies/rejections on inventory.
• Coordinate with carriers to schedule pick-ups.
• Prepare documents such as shipping labels, packing lists, pallet summaries, load guides, and BOLs.
• Coordinate any last-minute short picking, missed pick-up, and/or overflows back to Order Management Analysts and update (submit missed pick-up tickets) on the customer website.
• Confirm all purchase orders are picked up, scanned, and upload all BOLs.
• Process returns and undelivered goods on the website, if needed, and update the returns report.
• Run reports (WIP) ‘work in progress as needed
• Update the WIP Information Report
• Compare the number of purchase orders from the portal to NetSuite for Ecommerce orders
• Cancel any purchase orders that have inventory discrepancies in WMS, NetSuite, and the website for Ecommerce Orders
• Update Work in Progress board
• Handle all alerts, cancellations, replacement parts, etc. on the customer’s website
• Communicate to Senior Warehouse Leadership the weekly orders forecast, and future rollouts
• Comply with company safety policies, procedures, and best practices
• Other duties as assigned by the Manager

Skills

Excellent analytical skills

MS Office Proficiency

Manhattan Scale WMS

NetSuite experience

Tools

Manhattan Scale WMS

NetSuite

MS Office

Job description

Keeco, LLC in Fayetteville, NC is seeking an Order Processing Assistant to support the Ecommerce Sales Team with daily PO processing, reporting, and reconciliation. The role emphasizes accuracy, data entry, and cross-department communication.

You will work with WMS (Manhattan Scale) and NetSuite, manage shipping documents, and coordinate with carriers to ensure on-time deliveries. Strong analytical skills and proficiency in MS Office are required to track WIP, generate reports, and keep