E-Commerce Order Fulfillment Specialist

Frank Kent Family of Brands; Cartersville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid holidays

401(k) plan with company match

Medical, dental, and vision coverage

Short-term and long-term disability

Life insurance

Job summary

Frank Kent Family of Brands in Cartersville, Georgia, is seeking a Shipping Processor to handle online orders from start to finish and ensure accurate processing into the accounting system. You will review orders for address, payment, and product accuracy, and prepare items for shipment while providing responsive customer service.

Candidates should be proficient in Microsoft Outlook, Word, and Excel, with NetSuite experience considered a bonus.

Qualifications

• Proficient in Microsoft Outlook, Word and Excel. NetSuite experience a BONUS.
• Excellent verbal and written communication skills, fluent in English.
• Excellent attention to detail in a fast-paced environment.
• Ability to multi-task.
• Ability to describe products accurately and thoroughly.
• Ability to learn and understand new computer programs quickly.
• Ability to self-manage.

Responsibilities

• Process orders from our online store into our accounting system.
• Review each order for accuracy, ensuring no address, payment, or product errors.
• Prepare all orders for shipment.
• Answer customer service related phone calls and respond to email requests.

Skills

Communication skills

Attention to detail

Multi-tasking

Product description

Quick learner

Self-management

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

NetSuite

Job description

Frank Kent Family of Brands in Cartersville, Georgia, is seeking a Shipping Processor to handle online orders from start to finish and ensure accurate processing into the accounting system. You will review orders for address, payment, and product accuracy, and prepare items for shipment while providing responsive customer service.

Candidates should be proficient in Microsoft Outlook, Word, and Excel, with NetSuite experience considered a bonus.