Ecommerce Ops Lead — Growth, Data-Driven, Playful Culture

Blue Marble; Ashland (OR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

401(k) plan

Flexible paid time off

Employee Assistance Program

Playful culture

Opportunity to shape iconic brands

Career growth in a dynamic org

Job summary

Blue Marble is seeking an experienced Ecommerce Operations Manager to lead our ecommerce operations team across Amazon, Walmart, Target, and other platforms. You will own catalog integrity, content optimization, listing quality, and platform integrations while driving process improvements and team performance.

You’ll partner with cross-functional teams, develop best practices, and ensure our products remain discoverable and buyable in a fast-paced ecommerce environment.

Qualifications

• 6+ years in ecommerce operations or catalog management including hands-on marketplace work.
• Experience directly managing or supervising a team and developing people.
• Strong Excel/data analytics skills and data-driven decision making.
• Familiar with PIM systems (Salsify/Go Flow) and content workflows.
• Solid understanding of marketplace compliance and account health requirements.
• Experience resolving chargebacks/EDI issues and estimating when needed.
• Excellent written and verbal communication for cross-functional collaboration.
• Proactive mindset for process improvements in a fast-changing ecommerce environment.

Responsibilities

• Oversee listing quality across platforms — titles, bullets, descriptions, imagery, and video.
• Handle suppression resolution, stranded inventory, and integration errors.
• Manage PIM strategy and integrations (Salsify/Go Flow).
• Organize assets and file structure across all SKUs in SharePoint.
• Develop SOPs for catalog inputs, including UPC, dimensions, pricing, and age range.
• Own variation setup and maintenance across platforms (FBA, Vendor, WFS).
• Drive A/B testing for images and copy; implement winning variations.
• Ensure new launches hit benchmarks for compliance, shipments, and marketing.
• Monitor product health via keyword optimization and buyability tracking.
• Lead end-of-life communication and lessons learned.
• Maintain account health across platforms and manage policy changes.

Skills

Ecommerce operations expertise

Leadership / people management

Excel data analytics

Vendor/Seller Central experience

PIM systems (Salsify, Go Flow)

Content optimization & listing quality

Walmart/Target/other marketplaces

Tools

Salsify/Go Flow

Amazon Vendor/Seller Central

SharePoint

Job description

Blue Marble is seeking an experienced Ecommerce Operations Manager to lead our ecommerce operations team across Amazon, Walmart, Target, and other platforms. You will own catalog integrity, content optimization, listing quality, and platform integrations while driving process improvements and team performance.

You’ll partner with cross-functional teams, develop best practices, and ensure our products remain discoverable and buyable in a fast-paced ecommerce environment.