Ecommerce Marketing Operations Lead

Dow Jones; Princeton (NJ); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Commuter transit program

Discounts

Job summary

Dow Jones is seeking a Manager, eCommerce Marketing Operations to drive seamless checkout experiences across our publications. You will launch offers, develop BRDs, and collaborate with Marketing, Product, and Tech to translate requirements into customer-facing flows.

You will lead a team of offer managers, align cross-functional stakeholders, and optimize processes to achieve KPIs and scalable eCommerce operations.

Qualifications

• 7+ years experience in eCommerce with ability to test APIs.
• Lead with operational rigor and define project/process workflows.
• HTML and SQL skills required.
• Strong leadership and people management experience.
• Proven project management across multiple projects and stakeholders.
• Deep understanding of end-to-end eCommerce processes including website infra, content mgmt, operations, customer facing functionality.
• Experience optimizing AWS environments for performance, security and cost efficiency.

Responsibilities

• Launch new products, offers and ecommerce flows; create maintenance requests and BRDs.
• Create and manage offers in the ecommerce platform and build landing pages for campaigns.
• Coordinate with QA to manage timelines, testing goals and KPIs; develop test plans.
• Collaborate with business units on pricing plans and implementation timelines.
• Analyze current processes to identify KPI improvements and automate manual tasks.
• Partner with leadership to optimize processes and embed operational excellence.

Skills

HTML

SQL

APIs testing

Leadership

Project management

Cross-functional collaboration

Google Suite

Education

Bachelor’s degree in marketing or equivalent experience

Tools

AWS

BRDs

eCommerce platforms

Job description

Dow Jones is seeking a Manager, eCommerce Marketing Operations to drive seamless checkout experiences across our publications. You will launch offers, develop BRDs, and collaborate with Marketing, Product, and Tech to translate requirements into customer-facing flows.

You will lead a team of offer managers, align cross-functional stakeholders, and optimize processes to achieve KPIs and scalable eCommerce operations.