Ecommerce Lead: Marketplace Growth & Operations

Worldwide Equipment Enterprises Inc; Knoxville (TN); On-site; USD 28,929 - 33,062; Full time

Job summary

Worldwide Equipment Enterprises, Inc. is seeking an Ecommerce Lead Person to oversee online sales and marketing within digital marketplaces. This hands-on role coordinates pricing, product postings, order fulfillment, and freight policies to maximize return per transaction.

The position reports to the EVP – Director of Parts and Service and requires the ability to manage projects and lead a team in a fast-paced environment while maintaining professional customer engagement.

Qualifications

• Prior experience managing projects and employees effectively and timely.
• Experience posting products for sale in various online marketplaces.
• Knowledgeable in basic business concepts including product pricing structures and freight recovery.
• Experience in Heavy Duty parts is a plus.

Responsibilities

• Performs all the duties of the Ecommerce Co-Ordinator.
• Assembles pictures, documentation and FAB sheets for products for online posting.
• Posts products for sale in various online marketplaces (examples are Amazon and eBay).
• Works with or Functions as a Shipping and Receiving agent for inbound and outbound shipments, may receive and check in freight as needed.
• Monitors customer orders daily with the objective of filling placed orders the same day as ordered.
• Ensures any parts returned by any customers are appropriately inspected and if credit is due facilitates issuing credit.
• Reinforces company policy on prepaying for special order parts and ensures the process is followed.
• Monitors online market activity and communicates changes to the supervisor.
• Works with OEM representatives as needed.
• Establishes pricing by component based on market knowledge.
• Ensures strategic objectives and projects are completed on time within the scope of the project.
• Oversees other workers within the department.
• Other Duties as assigned by Supervisor.

Skills

Team collaboration

Communication under pressure

Time management

Process discipline

Professionalism

Education

Experience managing projects and employees

Job description

Worldwide Equipment Enterprises, Inc. is seeking an Ecommerce Lead Person to oversee online sales and marketing within digital marketplaces. This hands-on role coordinates pricing, product postings, order fulfillment, and freight policies to maximize return per transaction.

The position reports to the EVP – Director of Parts and Service and requires the ability to manage projects and lead a team in a fast-paced environment while maintaining professional customer engagement.