Ecommerce, Creative & Production, Assistant

Warner Music Group; Los Angeles (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Warner Music Group, through WMX, seeks an Ecommerce, Creative & Production Assistant to support the SVP, Global Ecommerce and VP Creative Director. You will manage calendars, coordinate client and vendor meetings, plan events, and maintain our showroom and studio spaces with a fast-paced, collaborative approach.

You bring 3+ years of assistant experience, superb organization, and a passion for music and fashion. In-office presence is required four days a week.

Qualifications

• 3+ years as an assistant or high-level coordinator supporting senior leadership
• Exceptional organizational and time-management skills
• Flawless written and verbal communication with high-profile clients/vendors

Responsibilities

• Manage extremely active calendars and schedules for leadership.
• Coordinate internal design sessions, cross-functional check-ins, and meetings with external clients and managers.
• Plan, organize, and execute internal events and workshops for the creative department.
• Oversee the physical studio space and showroom setup and upkeep.
• Serve as the primary communication bridge for internal teams and external vendors.
• Assist with digital asset management and distribution of assets and approvals.
• Arrange complex travel plans and accommodations for production site visits.
• Process and track expense reports, invoices and basic vendor paperwork.

Skills

Calendar management

Executive support

Multitasking

Tools

Google Workspace

Airtable

Excel

Asana

Monday.com

Job description

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Job Title: Ecommerce, Creative & Production, Assistant

A little bit about our team: WMX, Warner Music Group's culture-driving merchandise, creative content, and artist services division, is a global full-service team that offers creative direction, production services, and support for WMG licensed artists and labels.

As the Retail Art Director, you will step into a brand-new, highly strategic role designed to grow and develop our retail business strategy as a whole. You will act as the vital creative bridge on our team, working directly with our Creative Directors to align on artistic vision, while collaborating hand-in-hand with our Retail Sales team to build bespoke presentations for global retail partners. Your work will directly impact how our entire artist roster breaks into major retail spaces, transforming creative concepts into massive commercial realities.

Your role

As the Assistant to the SVP, Global Ecommerce, SVP, Production & VP Creative Director, you’ll be the connecting force keeping our leadership, clients, and physical studio space perfectly on track. You’ll split your time managing calendars, coordinating client meetings and design sessions, planning team events, and maintaining our physical showroom. This role is fast-paced, highly collaborative, and deeply plugged into music, design, and commerce.

• You will manage extremely active, fluid calendars and personal meeting schedules for leadership, prioritizing time-sensitive requests and anticipating conflicts.
• You will coordinate and schedule internal design sessions, cross-functional team check-ins, and vital meetings with external clients and artist managers.
• You will plan, organize, and execute internal events, team-building activities, and collaborative workshops for the broader creative department.
• You will oversee, organize, and maintain the aesthetic and functional setup of our physical creative studio space and artist merchandise showroom.
• You will serve as the primary administrative point of contact and communication bridge for all internal teams, design studios, and external production vendors.
• You will assist with digital asset management, including retrieving, organizing, and distributing art files, tech packs, and approvals to keep workflows scalable.
• You will handle sample management, tracking physical apparel and product prototypes from the factory floors straight to the showroom and design tables.
• You will arrange complex travel plans, detailed itineraries, and accommodations for production site visits or industry events.
• You will process and track expense reports, invoices, and basic vendor paperwork in a timely manner.

About you

You have a minimum of 3 years of experience as an assistant or high-level coordinator supporting senior leadership, preferably within a creative agency, fashion brand, production house, or music environment. You have exceptional organizational and time-management skills, with a proven ability to multitask, protect executives' time, and maintain a pristine physical environment like a showroom or studio space. You have flawless written and verbal communication skills, with a professional, approachable, and trustworthy demeanor when dealing with high-profile clients, vendors, and stakeholders. You enjoy working in a highly collaborative, hands-on environment and are equally excited about the art of creative storytelling and the puzzle of physical production execution. You are passionate about music, merchandise, and pop culture, and you possess a strong desire to keep the team's operations organized so we can scale our business.

You’d love it if you also had:

• You have proficiency in digital workspace and project management tools like Google Workspace, Airtable, Excel, Asana, or Monday.com
• You have a basic understanding of apparel production specifications, tech packs, or retail manufacturing workflows.
• You have experience formatting visual presentations or pitch decks using Keynote, PowerPoint, or Google Slides.

About us

The Ecommerce, Creative and Production teams at WMX are hands-on, super fun, and highly collaborative group of creatives who live and breathe artist branding. As industry pioneers, we don't just make merch; we build complete product worlds that bring an artist's vision to life. Our team operates under a simple but powerful motto: Play, discover, develop. We are a deeply passionate collective dedicated to pushing creative boundaries every single day, and we can’t wait to see what you’ll bring to the table. As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands. Together, we are Warner Music Group: Independent Minds. Major Sound.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG. Thanks for your interest in working for WMG. We love it here, and think you will, too.

This position requires a minimum of 4 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships.

Salary Range: $26.00 to $35.00 Hourly Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Warner Music Group is an Equal Opportunity Employer.

Links to relevant documents:

• 2026 Benefits At A Glance final.pdf
• EVerify Participation Poster.pdf
• Right To Work .pdf

Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business. It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and fellow employees at every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA. Consider a career at WMG and be a part of one of the biggest forces in music today.