eCommerce Content & Site Operations Specialist

Shutterfly; Eden Prairie (MN); On-site; USD 64,000 - 76,000; Full time

Job summary

Shutterfly is seeking a Website Operations Specialist to own content execution across our website and mobile app using Optimizely CMS. You will publish, maintain, and QA content to ensure accurate, on-brand experiences at scale.

You’ll collaborate with Marketing, Product, Creative, and Engineering to translate priorities into high-quality digital experiences and drive improvements in workflows and performance.

Qualifications

• 3+ years in online merchandising or managing eCommerce websites.
• Experience with large-scale content management systems (CMS).
• Detail-oriented; highly visible work.
• Ability to work in a team as well as independently.
• Affinity for delivering great customer experiences.

Responsibilities

• Manage, publish, and maintain website and mobile app content via Optimizely CMS.
• Build and optimize landing pages and mobile app screens to support merchandising goals.
• Execute promotional content across site pages in line with campaigns.
• Maintain global and category navigation for seamless browsing.
• Support homepage and promo page updates reflecting campaigns.
• Participate in QA for site and app content prior to launch.
• Collaborate with Site Ops and cross-functional teams on requirements and timelines.
• Work with product teams to support CMS enhancements and bug fixes, including testing.

Skills

Online merchandising

CMS expertise

Detail-oriented

Team collaboration

Customer focus

Tools

Optimizely CMS

Job description

Shutterfly is seeking a Website Operations Specialist to own content execution across our website and mobile app using Optimizely CMS. You will publish, maintain, and QA content to ensure accurate, on-brand experiences at scale.

You’ll collaborate with Marketing, Product, Creative, and Engineering to translate priorities into high-quality digital experiences and drive improvements in workflows and performance.