Ecommerce Content & Operations Lead - Flexible Hours

Visa Hunt; United States; On-site; USD 70,000 - 85,000; Full time

Job summary

New Chapter, a Vermont-based manufacturer of dietary supplements and a Procter & Gamble subsidiary, seeks an eCommerce Content & Operations Manager. You will drive content excellence, merchandising execution, and operational delivery across Amazon, DTC, and emerging channels.

As the central connector between Brand, Creative, Analytics, Commercial and Agency partners, you’ll ensure launches, promotions and pricing updates are executed flawlessly and on time, influencing growth and customer

Qualifications

• Bachelor’s degree in Business, Marketing, Communications or related field.
• 3-7 years of experience in ecommerce, Amazon, digital marketing, content operations, merchandising, or project management.
• Experience managing PDP content, merchandising initiatives, and cross-functional business projects.

Responsibilities

• Manage and optimize product content, promotions, and merchandising across ecommerce channels.
• Coordinate creative assets and support product launches, campaigns, and pricing updates.
• Ensure ecommerce content is accurate, consistent, compliant, and up to date.
• Identify content improvements and maintain content management standards and processes.
• Lead ecommerce execution for new product launches and business initiatives.
• Manage timelines, stakeholders, and cross-functional coordination to ensure on-time delivery.
• Use data and insights to improve product visibility, customer engagement, and conversion rates.
• Monitor performance trends and implement opportunities for growth.
• Serve as the main liaison between internal teams and external partners.
• Drive projects, improve workflows, and ensure effective execution across initiatives.

Skills

Highly organized

Execution focused

Cross-functional collaboration

Stakeholder management

Analytical

Proactive problem solving

Ecommerce growth mindset

Customer experience

Education

Bachelor's degree in Business, Marketing, Communications or related field

Job description

New Chapter, a Vermont-based manufacturer of dietary supplements and a Procter & Gamble subsidiary, seeks an eCommerce Content & Operations Manager. You will drive content excellence, merchandising execution, and operational delivery across Amazon, DTC, and emerging channels.

As the central connector between Brand, Creative, Analytics, Commercial and Agency partners, you’ll ensure launches, promotions and pricing updates are executed flawlessly and on time, influencing growth and customer