ECM Case Manager: Wellness & Care Coordination

AACI; San Jose (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

AACI is seeking an ECM Case Manager in San Jose, CA, for full-time engagement. You will outreach, assess high‑risk clients, and coordinate with a multidisciplinary team to link clients to wellness and recovery resources.

Responsibilities include developing individual care plans, facilitating referrals, and supporting community resources. English fluency is required; bilingual skills are a plus. Driving is required for field work.

Qualifications

• Bachelor’s degree or equivalent training and experience in healthcare or behavioral health.
• One year or more of case management or related experience.
• Familiarity with community housing resources.
• Fluency in English; bilingual skills desired but not required.

Responsibilities

• Conduct outreach to enroll eligible community members to the Cal AIM ECM program.
• Complete high‑risk behavioral health and housing assessments with clients.
• Develop and maintain individualized care plans for each client.
• Coordinate care with a multidisciplinary clinical team and outside agencies.
• Facilitate referrals, navigation, and community resource linkage.
• Assist clients in developing social and community support systems.
• Build relationships with agencies and providers to advocate for clients.
• Document and maintain clinical records per standards and regulations.
• Engage clients in diverse settings including shelters and community sites.
• Participate in supervision, consultations, and training.
• Provide translation/language support as needed.
• Handle other duties and related projects as assigned.

Skills

Case management

Communication

Organizational skills

Problem solving

Cultural awareness

Education

Bachelor’s degree in healthcare or behavioral health

Job description

AACI is seeking an ECM Case Manager in San Jose, CA, for full-time engagement. You will outreach, assess high‑risk clients, and coordinate with a multidisciplinary team to link clients to wellness and recovery resources.

Responsibilities include developing individual care plans, facilitating referrals, and supporting community resources. English fluency is required; bilingual skills are a plus. Driving is required for field work.