ECM Care Coordinator & Client Advocate

Libertana-Home-Health; Madera (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Libertana-Home-Health is seeking an ECM Case Manager to coordinate care for ECM Program clients in the California area. The role focuses on organizing, monitoring, and advocating for services while navigating health care and community resources to improve patient outcomes.

The position requires collaboration with health plans, housing providers, and service partners, with an emphasis on trauma-informed and harm-reduction approaches. Strong communication and driving capability are essential.

Qualifications

• Minimum of two years’ experience working with homeless and/or low and mixed-income populations, as well as substance abuse, and severe mental health issues.

Responsibilities

• Coordinate with individuals and entities to ensure a seamless experience and avoid duplication of services.
• Serve as the primary contact to ECM Program members and advocate for access to services and community resources.
• Conduct comprehensive risk assessments and create patient-centered care plans with members.
• Maintain charting and progress notes for each enrolled member in the EMR system.
• Facilitate linkage to community resources, include transportation when needed, and coordinate with hospital discharge planners.

Skills

Case management

Verbal and written communication

Driving

Education

Bachelor’s Degree in Health Care or related field

Job description

Libertana-Home-Health is seeking an ECM Case Manager to coordinate care for ECM Program clients in the California area. The role focuses on organizing, monitoring, and advocating for services while navigating health care and community resources to improve patient outcomes.

The position requires collaboration with health plans, housing providers, and service partners, with an emphasis on trauma-informed and harm-reduction approaches. Strong communication and driving capability are essential.