ECM Lead Case Manager & Trainer (Hybrid)

Libertana; California; Hybrid; USD 44,000 - 50,000; Full time

Job summary

Libertana is hiring an ECM Lead Case Manager in Sherman Oaks, CA, a hybrid role driving care coordination for ECM program clients. You will identify services, coordinate care, and monitor outcomes while leading QA and program development.

The role requires at least two years in a related field, knowledge of CalAIM, strong communication, CPR certification, and a valid driver’s license. Driving is a significant part of the job.

Qualifications

• Minimum of two years’ experience in a related field.
• Knowledge of CalAIM program, policies, processes, and operation.
• Excellent verbal and written communication skills.
• Must be a licensed driver with insured, operable vehicle.
• CPR certification is required.
• Pre-employment physical including TB screening or chest X-ray per policy.

Responsibilities

• Coordinate with providers to ensure seamless, non-duplicated services.
• Serve as primary contact for ECM program members and advocate for access to care.
• Perform risk assessments and create patient-centered care plans.
• Develop and implement care plans, supervising their execution.
• Recruit, interview, and hire team members; manage performance.
• Conduct quality assurance audits and drive improvements.
• Build relationships with health plans, housing providers, and vendors.
• Facilitate connections to community resources and transportation as needed.
• Maintain compliance with HIPAA, Joint Commission, and regulations.

Job description

Libertana is hiring an ECM Lead Case Manager in Sherman Oaks, CA, a hybrid role driving care coordination for ECM program clients. You will identify services, coordinate care, and monitor outcomes while leading QA and program development.

The role requires at least two years in a related field, knowledge of CalAIM, strong communication, CPR certification, and a valid driver’s license. Driving is a significant part of the job.