East Region Chief of Operations

JLL; Washington (District of Columbia); Presencial; USD 150.000 - 210.000; Jornada completa

Descripción de la vacante

JLL is seeking a Head of Operations, East, to partner with the Regional President and act as a second-in-command driving strategic initiatives across the region. You will work with Broker Leads, Corporate Functions and other teams to implement end-to-end processes and improve operating leverage.

The role covers strategy, finance, people, data, and reporting, with responsibility for regional budgets, talent development, and ensuring alignment with national priorities.

Responsabilidades

• Develop and drive adoption of consistent protocols and processes regionally and nationally.
• Ensure end-to-end business process implementation in the US and drive efficiency and service delivery standards.
• Track regional priorities and translate into actionable operating plans with owners.
• Contribute to enterprise transformation initiatives and regional leadership agendas.
• Act as Chief of Staff for US Regional Leadership with meeting agendas and follow-ups.
• Serve as first responder for regional operational issues and regional data reviews.
• Maintain monthly/quarterly reviews of key regional data points and connectivity with regional leadership.
• Manage regional operations personnel and participate in leadership councils.
• Support data and AI initiatives and provide feedback to national leadership.

Descripción del empleo

JLL is seeking a Head of Operations, East, to partner with the Regional President and act as a second-in-command driving strategic initiatives across the region. You will work with Broker Leads, Corporate Functions and other teams to implement end-to-end processes and improve operating leverage.

The role covers strategy, finance, people, data, and reporting, with responsibility for regional budgets, talent development, and ensuring alignment with national priorities.