East Bay Branch Leader - AVP Track

Citi; Alameda (CA); Sur place; USD 80 000 - 121 000; Plein temps

Résumé du poste

Citi is seeking a Branch Manager in Alameda, CA to lead a team and grow sales and client base in coordination with the consumer sales team. This role emphasizes customer service, staff development, budgeting, risk management and aligning activities with company goals.

The ideal candidate has 5–8 years of banking experience, a Bachelor's degree, proven leadership, and strong written and verbal communication.

Qualifications

• 5-8 years of relevant experience in banking or finance.
• Previous experience managing teams.
• Strong written and verbal communication skills.
• Analytical skills and problem-solving abilities.
• Experience with risk and control frameworks is a plus.

Responsabilités

• Administer branch sales, service, control and HR management.
• Lead staff to meet work priorities and maintain high customer service levels.
• Plan and budget to meet annual branch goals.
• Conduct daily huddles to communicate goals and strategies.
• Monitor performance and implement action plans to enhance customer satisfaction.
• Oversee controls and compliance to manage risk and ensure audits.
• Identify training needs and develop staff through coaching and evaluations.
• Lead recruitment and onboarding of staff for sales and operations roles.

Connaissances

Leadership

Team management

Budgeting

Customer service

Communication

Risk management

Staff development

Recruitment

Formation

Bachelor's Degree

Description du poste

Citi is seeking a Branch Manager in Alameda, CA to lead a team and grow sales and client base in coordination with the consumer sales team. This role emphasizes customer service, staff development, budgeting, risk management and aligning activities with company goals.

The ideal candidate has 5–8 years of banking experience, a Bachelor's degree, proven leadership, and strong written and verbal communication.