AVP Branch Leader: Growth, Sales & Team Builder

Citi; Riverside (CA); On-site; USD 71,000 - 107,000; Full time

Benefits offered by this job

Medical coverage

401(k)

Life, disability insurance

Wellness programs

Paid time off

Job summary

Citi is seeking a Branch Manager SAFE Act in Riverside, CA to lead a team and drive sales growth while building customer loyalty. Responsibilities include budgeting, daily huddles, and ensuring high service levels.

The role emphasizes risk management, regulatory compliance, staff development, and proactive talent recruitment. Requires 5–8 years in banking, a bachelor’s degree, and strong communication skills.

Qualifications

• 5-8 years of relevant banking or financial industry experience.
• Proven experience managing teams and leading staff.
• Strong written and verbal communication and analytical skills.

Responsibilities

• Administer branch sales, service, control and management of human resources.
• Lead staff to ensure all employees are clear on work priorities and activities, and maintain high levels of customer service.
• Execute planning and budgeting activities to ensure branch annual goals are met.
• Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to all staff.
• Monitor performance to ensure branch metrics are met and appropriate action plans are in place to enhance customer satisfaction.
• Oversee branch controls and compliance, to effectively manage risk and ensure positive internal audit ratings.
• Identify training needs, identify career progression opportunities and partner with staff to create professional development plans as well as perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions and terminations.
• Lead the recruitment/selection of staff across sales and operations roles within the branch and onboarding.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Skills

5-8 years experience

Banking/financial industry

Team management

Clear written & verbal communication

Analytical skills

Education

Bachelor's degree or equivalent

Job description

Citi is seeking a Branch Manager SAFE Act in Riverside, CA to lead a team and drive sales growth while building customer loyalty. Responsibilities include budgeting, daily huddles, and ensuring high service levels.

The role emphasizes risk management, regulatory compliance, staff development, and proactive talent recruitment. Requires 5–8 years in banking, a bachelor’s degree, and strong communication skills.