AVP Branch Manager - Growth, Team Leadership

Enterprise Bank & Trust; Alhambra (CA); Presencial; USD 64.000 - 89.000; Jornada completa

Descripción de la vacante

Enterprise Bank & Trust in California is seeking an AVP, Branch Manager to lead daily branch operations and front-end sales management. You will supervise branch associates, hire, coach, schedule, and ensure service excellence in a compliant environment.

Ideal candidates have leadership, strong customer service, and cross-selling focus, with Mandarin or Cantonese fluency preferred. A Bachelor's in business or related field and banking experience are required; notary license may be needed.

Formación

• Strong leadership and customer service skills with attention to accuracy.
• Banking operations knowledge, policies, and compliance.
• Fluency in Mandarin and/or Cantonese preferred; strong communication is essential.

Responsabilidades

• Direct supervision of day-to-day branch operations and staff.
• Drive front-end sales and cross-sell banking services.
• Ensure compliance with bank policies and security standards.
• Recruit, train, and develop branch associates and managers.
• Oversee customer service quality and issue resolution.
• Collaborate with other departments to support branch goals.

Conocimientos

Leadership

Sales management

Customer service

Interpersonal skills

Communication

Educación

Bachelor's degree in business related field

Herramientas

Microsoft Word

Excel

Google Suite

Workday

IBS

Salesforce

Descripción del empleo

Enterprise Bank & Trust in California is seeking an AVP, Branch Manager to lead daily branch operations and front-end sales management. You will supervise branch associates, hire, coach, schedule, and ensure service excellence in a compliant environment.

Ideal candidates have leadership, strong customer service, and cross-selling focus, with Mandarin or Cantonese fluency preferred. A Bachelor's in business or related field and banking experience are required; notary license may be needed.