Early-Shift Retail Operations Associate

JCPenney; Ocala (FL); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Medical insurance

Associate discount

401(k) with company match

Job summary

JCPenney is seeking an Operations Associate to elevate the customer experience by handling store operations before opening. This early morning role collaborates with the team to perform essential tasks in the backroom and on the sales floor.

Key responsibilities include fast-paced customer service, merchandise receiving and merchandising, and supporting omnichannel initiatives. Prior retail experience is valued, with opportunities to grow within a large American retailer.

Qualifications

• 1–2 years of retail experience.
• Strong customer service mindset.
• Ability to work quickly and accurately in a busy store environment.

Responsibilities

• Customer Service – assist customers and answer questions.
• Executes pricing and signing – update ticket prices and signage across store.
• Replenish and restock merchandise to ensure availability and size variety.
• Receive and unload merchandise and prepare it in the backroom.
• Maintain backroom standards of safety and organization.
• Contribute to omnichannel efforts (Buy Online Pickup in Store, Ship from Store, etc.).
• Assist with merchandise placement following leadership plans and standards.
• Participate in a learning environment with peers and training materials.

Skills

Customer service

Retail operations

Fast-paced environment

Job description

JCPenney is seeking an Operations Associate to elevate the customer experience by handling store operations before opening. This early morning role collaborates with the team to perform essential tasks in the backroom and on the sales floor.

Key responsibilities include fast-paced customer service, merchandise receiving and merchandising, and supporting omnichannel initiatives. Prior retail experience is valued, with opportunities to grow within a large American retailer.