Early-Shift Operations Associate — Customer Experience

JCPenney; Pearland (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee discount

Job summary

JCPenney is seeking an Operations Associate to enhance the customer experience by performing essential store operations before opening. You will work with a team in an early morning shift to ensure a smooth start to the day.

Responsibilities include assisting customers, updating prices and signs, replenishing stock, unloading merchandise, and maintaining a clean backroom. This role supports omnichannel initiatives and merchandising standards.

Qualifications

• Customer service experience in a fast-paced retail environment.
• Experience handling pricing, signing and merchandise signage.
• Experience replenishing and stocking merchandise to meet customer demand.

Responsibilities

• Provide outstanding customer service and assist customers with requests.
• Execute pricing and signing changes across the store efficiently.
• Replenish and restock merchandise to ensure product availability.
• Receive and unload merchandise with team members.
• Maintain backroom standards for safety and organization.
• Support omnichannel efforts including Buy Online Pickup in Store and Ship from Store.
• Help implement merchandising plans and maintain standards.
• Engage in continuous learning from peers and training materials.

Skills

Customer service

Retail experience

Merchandise replenishment

Job description

JCPenney is seeking an Operations Associate to enhance the customer experience by performing essential store operations before opening. You will work with a team in an early morning shift to ensure a smooth start to the day.

Responsibilities include assisting customers, updating prices and signs, replenishing stock, unloading merchandise, and maintaining a clean backroom. This role supports omnichannel initiatives and merchandising standards.