Early-Morning Store Ops & Customer Experience Pro

JCPenney; Heath (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision benefits

Term life insurance

401(k) with Company match

Associate discount

Job summary

JCPenney in Heath, OH is seeking an Operations Associate to create an outstanding customer experience by handling store operations before opening. The role is an early morning position performed with a team across pricing, replenishment, backroom organization, and omnichannel support.

Responsibilities include assisting customers, adjusting prices, unloading shipments, and executing merchandising plans to maintain stock and displays.

Qualifications

• 1-2 years retail experience
• Customer service oriented and proactive
• Willingness to work early morning shifts

Responsibilities

• Provide customer service across the store
• Adjust pricing and signs on merchandise
• Replenish and restock stock to floor
• Receive and unload shipments and maintain backroom standards
• Support omnichannel initiatives (Buy Online Pickup in Store, Ship from Store, returns)
• Help execute merchandising plans and maintain store standards

Skills

Retail experience

Customer service

Job description

JCPenney in Heath, OH is seeking an Operations Associate to create an outstanding customer experience by handling store operations before opening. The role is an early morning position performed with a team across pricing, replenishment, backroom organization, and omnichannel support.

Responsibilities include assisting customers, adjusting prices, unloading shipments, and executing merchandising plans to maintain stock and displays.