Early Morning Retail Stock & Service Associate

Michaels Stores; Wilmington (NC); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Adoption assistance

Flexible spending accounts

Commuter benefits

Telemedicine services

Job summary

Michaels Stores in Wilmington, NC seeks an enthusiastic team member to assist customers, locate products, and provide solutions while delivering a fast, friendly checkout experience. You will unload trucks, stock, maintain planograms, and support omnichannel processes like BOPIS and SFS. Prior retail or customer service experience preferred.

This role emphasizes safety, SOP adherence, and a positive, respectful attitude in a climate-controlled store with varied shifts.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with Omni channel processes, including Buy Online Pick Up In Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Support merchandise recovery and in-stock housekeeping to maintain a well-merchandised store.

Skills

Customer service

Cash handling

Job description

Michaels Stores in Wilmington, NC seeks an enthusiastic team member to assist customers, locate products, and provide solutions while delivering a fast, friendly checkout experience. You will unload trucks, stock, maintain planograms, and support omnichannel processes like BOPIS and SFS. Prior retail or customer service experience preferred.

This role emphasizes safety, SOP adherence, and a positive, respectful attitude in a climate-controlled store with varied shifts.