Early Intervention EICS Trainer & Coordinator

ServiceNet Inc.; Northampton (MA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

403(b) matching

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Wellness resources

Dental insurance

Job summary

ServiceNet Inc. in Massachusetts seeks an EICS Coordinator and Trainer to lead training on the Early Intervention Client System (EICS).

You will oversee data quality, support staff, and liaise with state agencies to ensure accurate submissions across Hampshire, Franklin Counties and the North Quabbin area. Responsibilities include providing training, maintaining personnel information in EICS, and traveling to regional offices as needed.

Qualifications

• Minimum 1 year of experience teaching, training, or supporting others in electronic systems.
• Two years of experience with electronic medical record systems preferred.
• High school diploma or GED.
• Reliable transportation and valid driver’s license.
• Strong interpersonal and communication skills.

Responsibilities

• Provide training and support for Early Intervention Client System (EICS).
• Maintain agency personnel information in EICS.
• Liaise with Massachusetts agencies to maintain EICS records.
• Ensure timely and accurate submission of EICS billing forms and documentation.
• Collaborate with agency billing department and families to audit and correct submissions.
• Attend program operations meetings as requested by management.
• Order, receive and distribute supplies as directed.
• Travel to regional offices as required for training and responsibilities.
• Role is a mandated reporter of suspected abuse or neglect to state agencies.

Skills

Training staff

EICS knowledge

Interpersonal skills

Communication

Education

High school diploma or GED

Job description

ServiceNet Inc. in Massachusetts seeks an EICS Coordinator and Trainer to lead training on the Early Intervention Client System (EICS).

You will oversee data quality, support staff, and liaise with state agencies to ensure accurate submissions across Hampshire, Franklin Counties and the North Quabbin area. Responsibilities include providing training, maintaining personnel information in EICS, and traveling to regional offices as needed.