EICS Training & Compliance Coordinator

ServiceNet; Northampton (MA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

403(b) matching

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Dental insurance

Job summary

ServiceNet seeks an EICS Coordinator and Trainer to lead training for the Early Intervention Client System and support staff across Hampshire and Franklin Counties and the North Quabbin region. You will oversee data quality and training, and coordinate with the billing team to ensure accurate submissions.

Requirements include at least one year in teaching or training with electronic systems, two years of EMR experience, a high school diploma or GED, reliable transportation and a valid driver's

Qualifications

• Minimum of one year of experience teaching, training, or supporting others in electronic systems.
• Two years of experience with electronic medical record systems preferred.
• High school diploma or GED.
• Reliable transportation and a history of regular, punctual attendance; valid driver’s license and insurance.
• Strong interpersonal and communication skills.

Responsibilities

• Provide training and support to all staff for Early Intervention Client System (EICS).
• Maintain agency personnel information in EICS.
• Liaison with Massachusetts agencies to maintain EICS records.
• Ensures timely and accurate submission of EICS billing forms and documentation.
• Work directly with agency billing department & families as necessary to audit & correct submissions.
• Attend program operations meetings as requested by management.
• Order, receive and ensure distribution of supplies as directed.
• Travel to regional offices as required for training and job responsibilities.
• Role is a mandated reporter of suspected abuse or neglect to appropriate state agencies.

Skills

Interpersonal communication

Training and staff support

Data quality

Education

High school diploma or GED

Tools

Electronic Medical Record (EMR) systems

Job description

ServiceNet seeks an EICS Coordinator and Trainer to lead training for the Early Intervention Client System and support staff across Hampshire and Franklin Counties and the North Quabbin region. You will oversee data quality and training, and coordinate with the billing team to ensure accurate submissions.

Requirements include at least one year in teaching or training with electronic systems, two years of EMR experience, a high school diploma or GED, reliable transportation and a valid driver's