Early-Hours Guest Experience Specialist

Villa Sport; Boise (ID); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401K with 4% match

Complimentary Club membership

Discounts on Club goods and services

Flexible scheduling

Job summary

Villa Sport in Boise, ID is seeking a Member Services Associate to greet members with energy and professionalism in a fast-paced club environment. You will be the face of our brand, upholding policies, answering questions, and guiding guests to member services while delivering outstanding service.

We offer a 401(k) plan with up to 4% company match, complimentary club membership, discounts on club goods and services, and flexible scheduling.

Qualifications

• Excellent communication and customer service skills.
• Standing for long periods.
• Working knowledge of basic computer skills.
• Ability to lift 50 lbs.
• Memorizing the TI script, guest greeting, and phone greeting.
• Memorizing Fuel Center menu and nutrition information (within 30 days of employment).
• PFC University Certification (company-provided training within 60 days of employment).

Responsibilities

• The Member Services Associate is the gatekeeper, setting the tone for all incoming members and guests.
• Know, adhere to, and relay policies in a manner representative of Villa Sport and assist members with their needs.
• Report to the Member Service Lead and General Manager; greet and assist guests at front desk.

Skills

Communication

Customer service

Endurance

Basic computer skills

Lifting 50 lbs

Script memorization

Nutrition knowledge

Education

PFC University Certification

Job description

Villa Sport in Boise, ID is seeking a Member Services Associate to greet members with energy and professionalism in a fast-paced club environment. You will be the face of our brand, upholding policies, answering questions, and guiding guests to member services while delivering outstanding service.

We offer a 401(k) plan with up to 4% company match, complimentary club membership, discounts on club goods and services, and flexible scheduling.