Member Services Lead — Front Desk & Fuel Center

VillaSport Athletic Club and Spa; Meridian (ID); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full benefits package

PTO

401K with 4% match

Complimentary club membership

Discounts on products and services

Job summary

Villa Sport Athletic Club and Spa in Idaho seeks a proactive Member Services Leader to guide the Member Services team and oversee front desk and Fuel Center operations. You will ensure members receive exceptional service at entry and departure, assist with information requests, and support club needs with a friendly, upbeat attitude.

We offer hourly compensation based on experience, full-time hours, a comprehensive benefits package, PTO, 401(k) with up to 4% match, complimentary membership, and

Qualifications

• Strong customer service and communication skills.
• Ability to stand for extended periods.
• Basic computer skills and familiarity with club packages.
• Outgoing, upbeat personality with daily people interaction.
• Ability to complete the necessary paperwork and agreements.

Responsibilities

• Lead the Member Services team and manage front desk and Fuel Center operations.
• Ensure excellent member service on entry and departure.
• Assist members with information requests.
• Support club operations and member inquiries daily.

Skills

Communication skills

Customer service

Standing for extended periods

Basic computer skills

Out going personality

Paperwork/documentation

Job description

Villa Sport Athletic Club and Spa in Idaho seeks a proactive Member Services Leader to guide the Member Services team and oversee front desk and Fuel Center operations. You will ensure members receive exceptional service at entry and departure, assist with information requests, and support club needs with a friendly, upbeat attitude.

We offer hourly compensation based on experience, full-time hours, a comprehensive benefits package, PTO, 401(k) with up to 4% match, complimentary membership, and