Early‑Career Software Engineer, AI & Automation

Salesforce, Inc.; Indianapolis (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Salesforce is seeking an early-career software engineer to join the Agentforce AI-native Academy. You’ll learn by building AI agents, automation, and production support features, while gaining hands‑on experience with real production systems under a senior mentor.

With hands‑on guidance you’ll combine software development with production support and grow into broader product and platform engineering roles. You’ll investigate support cases, troubleshoot production issues, write, test, review and

Qualifications

• 3+ years of experience in software engineering.
• Foundational programming skills in at least 2 languages, such as Python, Java, JavaScript, TypeScript or Go.
• An understanding of software engineering fundamentals, including data structures, APIs, testing, version control and debugging.
• An ability to investigate problems using logs, error messages and system behavior.
• Curiosity about automation, AI-assisted development and reliable production systems.
• Clear communication, a collaborative approach and a willingness to ask questions and learn from feedback.
• A related technical degree required.

Responsibilities

• Investigate and resolve support cases, production defects, access issues and integration failures.
• Build automation for recurring tasks such as access requests, case responses, log analysis, troubleshooting and maintenance.
• Develop AI agents and workflows that help classify cases, retrieve relevant knowledge and execute approved actions with appropriate safeguards.
• Identify root causes and improve code, monitoring, tests and documentation to prevent recurring incidents.
• Write, test, review and deploy maintainable software using established engineering practices.
• Participate in incident response and scheduled support or on‑call rotations, with training and guidance appropriate to your experience.
• Work with senior mentors and product teams to understand systems, prioritize improvements and deliver changes safely.
• Measure the impact of your work through reduced manual effort, fewer repeat issues, faster resolution and improved reliability.

Skills

Programming in multiple languages

Software engineering

Troubleshooting & debugging

Education

Technical degree

Tools

Salesforce platform

APEX

CI/CD tools

Logging/Monitoring tools

Job description

Salesforce is seeking an early-career software engineer to join the Agentforce AI-native Academy. You’ll learn by building AI agents, automation, and production support features, while gaining hands‑on experience with real production systems under a senior mentor.

With hands‑on guidance you’ll combine software development with production support and grow into broader product and platform engineering roles. You’ll investigate support cases, troubleshoot production issues, write, test, review and