E2 Travel Operations Specialist

Delaware Nation Industries; Vermont; Sur place; USD 104 000 - 109 000; Plein temps

Avantages offerts par ce poste

Premium employee benefits covered

401K matching

Disability benefits (short & long-term

Parking and transit benefits

Résumé du poste

Delaware Nation Industries supports the Bureau of Educational and Cultural Affairs (ECA) in travel operations, policy development, training, and customer support for E2 travel management across six functional areas.

The contractor will handle travel authorizations, vouchers, passport/visa processing, and reporting; participate in meetings; and provide subject-matter expertise with a focus on security clearance and compliance. This role requires strong communication and service orientation.

Qualifications

• Experience with booking government travel (domestic and international).
• Strong working knowledge of Department of State travel regulations, policies and procedures.
• Experience supporting government travel card programs, diplomatic passport and visa processing.
• Excellent communication and customer service skills.
• Experience with E2 travel system.
• An active Secret Security Clearance.

Responsabilités

• Assist PAS travel team with all ECA travel operations and the E2 travel system.
• Review, edit, return and process travel authorizations and vouchers for ECA, R/PPR, and GEC employees.
• Attend government meetings and report updates to the PAS travel team.
• Manage user accounts for E2 and enforce travel card requirements.
• Assist with passport and visa processing and diplomatic courier duties.
• Run travel reports and perform assessments of travel operations.
• Provide desk-side support for Senior Leadership on E2 travel issues.
• Develop travel policy, SOPs, and training materials and host trainings for customers.

Connaissances

Booking government travel

E2 travel system

Customer service skills

Government travel policy knowledge

Outils

E2 travel system

Description du poste

Delaware Nation Industries supports the Bureau of Educational and Cultural Affairs (ECA) in travel operations, policy development, training, and customer support for E2 travel management across six functional areas.

The contractor will handle travel authorizations, vouchers, passport/visa processing, and reporting; participate in meetings; and provide subject-matter expertise with a focus on security clearance and compliance. This role requires strong communication and service orientation.