E-Services Specialist I — Digital Banking Support

Secunm; Santa Fe (NM); On-site; USD 22,840 - 31,877; Full time

Benefits offered by this job

Highly competitive benefits package

Job summary

A state employees credit union in Santa Fe seeks an E-Services Specialist I to manage electronic delivery services and provide support for debit and credit card operations. The successful candidate will have strong communication skills, experience in banking, and the ability to work independently. You will assist members with online banking and troubleshooting issues, ensuring efficient and accurate service delivery. A competitive benefits package is offered along with the potential for career growth.

Qualifications

• Must maintain high accuracy and thoroughness in tasks.
• Effective verbal and written communication skills needed.
• Self-starter with strong organizational skills required.

Responsibilities

• Provide E-Services assistance to members.
• Review daily debit and credit card reports.
• Process debit and credit card maintenance requests.
• Assist the accounting department with credit card issues.

Skills

High accuracy

Effective communication

Analytical skills

Self-starter

Proficient in Microsoft Office Suite

Active listening

Positive attitude

Education

High School diploma or GED

1-2 years of banking experience

Job description

A state employees credit union in Santa Fe seeks an E-Services Specialist I to manage electronic delivery services and provide support for debit and credit card operations. The successful candidate will have strong communication skills, experience in banking, and the ability to work independently. You will assist members with online banking and troubleshooting issues, ensuring efficient and accurate service delivery. A competitive benefits package is offered along with the potential for career growth.