Digital Banking E-Services Specialist I

State Employees Credit Union of New Mexico; Santa Fe (NM); On-site; USD 27,552; Full time

Benefits offered by this job

Highly competitive benefits package

Job summary

A financial services organization in Santa Fe is looking for an E-Services Specialist I to oversee electronic delivery services such as mobile banking and cards. Responsibilities include providing assistance to members, processing transactions, and collaborating with the accounting department. Candidates should have experience in banking or financial operations and be effective communicators. The position offers a starting pay rate of $20 hourly and an on-site work environment.

Qualifications

• 1-2 years of banking or financial operations experience is required.
• Must be effective in communicating information clearly.
• Ability to manage priorities and produce high-quality results.

Responsibilities

• Provide E-Services assistance and support to members.
• Review and process daily debit and credit card reports.
• Assist with mobile banking and online banking services.
• Troubleshoot and elevate issues with E-Services products.

Skills

High accuracy and thoroughness

Effective verbal and written communication

Self-starter

Analytical and organizational skills

Proficient use of Microsoft Office Suite

Active listening skills

Patience and positive attitude

Education

High School diploma or G.E.D certificate with 1-2 years of relevant experience

Tools

Microsoft Office Suite

Job description

A financial services organization in Santa Fe is looking for an E-Services Specialist I to oversee electronic delivery services such as mobile banking and cards. Responsibilities include providing assistance to members, processing transactions, and collaborating with the accounting department. Candidates should have experience in banking or financial operations and be effective communicators. The position offers a starting pay rate of $20 hourly and an on-site work environment.