E-Commerce UX & Site Ops Lead

Lindt & Sprüngli USA; Stratham (NH); On-site; USD 74,000 - 97,000; Full time

Job summary

Lindt & Sprüngli USA is seeking an E-Commerce UX & Site Operations Associate Manager to optimize the online customer experience and support high-growth U.S. D2C eCommerce.

You will manage site content, product launches, and promotions, driving conversions and revenue with cross-functional partners. The role emphasizes data-driven insights, testing, and continuous improvements across Lindtusa.com, with on-site work 3 days a week in Stratham/Boston and opportunities for growth within the Digital

Qualifications

• 3-5 years of experience in ecommerce, digital marketing, website operations or a related field.
• Experience managing website content, product launches, and ecommerce site operations.

Responsibilities

• Manage and optimize Lindtusa.com content, merchandising, and homepage experiences.
• Map customer journeys to identify friction and drive improvements across desktop and mobile.
• Lead product setup, launches, and coordination across channels.
• Monitor ecommerce performance and translate data into growth actions.
• Support SEO, content optimization, and digital campaigns.

Skills

Ecommerce experience

Digital marketing

Website operations

Analytical thinking

Project management

Education

Bachelor’s degree in business administration or information technology

Tools

Google Analytics

Magento BI

Content Square

Google Tag Manager

HTML/CSS

Job description

Lindt & Sprüngli USA is seeking an E-Commerce UX & Site Operations Associate Manager to optimize the online customer experience and support high-growth U.S. D2C eCommerce.

You will manage site content, product launches, and promotions, driving conversions and revenue with cross-functional partners. The role emphasizes data-driven insights, testing, and continuous improvements across Lindtusa.com, with on-site work 3 days a week in Stratham/Boston and opportunities for growth within the Digital